Kapetanios Aqua Resort

Visited family that came from the UK. We live in Cyprus so know what to expect, however never stayed here before and certainly will not again. Quite simply NOT a 4* hotel, not even close. Rooms were the only plus untill we found crusty white stuff on the bed throw pillows. This then continued with what only looked like excrement on the dressing gowns. 100% these hadn't even been washed. The resturant was tiny, and could only be described as a factory mees room. And to top this off they turn the lights off at the time they stop serving food to bully you out the restaurant. Horrific !. Pools were ok however (take note if parents) the life guards spend 99% on their phones and not paying attention to children swimming. Yes parents must pay attention, however this was noticed by EVRYONE. Reception staff were pretty lifeless, and when we booked they put the phone down on us twice because they were to busy to take a reservation 🤦🏻‍♂️. All in all a rather poor hotel that needs a management that can train their staff better. Won't return and I'd suggest you dont either.

We had a fabulous holiday in this resort. Rooms were a good standard and the food was great with plenty of choice. What made this holiday really special was the entertainment team. Bethany worked tirelessly all day to keep us entertained with her stretch class and aqua aerobics sessions in the morning and involving everyone with the darts and volleyball in the afternoon- something for everyone. Big shout out to Mario’s for his aqua aerobics and archery- we enjoyed his sense of humour! Great evening entertainment, lovely to see Bethany performing in the cabaret show, as well as hosting the bingo and quizzes. Such a hard working team who obviously enjoy what they do. Great holiday- will definitely return.

We were absolutely devastated with our stay at Kapetsnios agua resort The facilities were spotless,the location was perfect right by the sea and atmosphere was both welcoming and relaxed. The staff was extremely helpful and always ready to assist .

We arrived at 11.05pm after a very long journey as it takes us over 2 hours to reach our airport, so a long day . Lovely welcome from a guy in reception, We went to the bar area to get a drink only to be told we had to buy these , we said we were all inclusive and the lovely bar man told us it was only until 11pm. I said it was only 5past and we had just arrived from a long journey, he went to ask a senior manager, he refused this. Very disappointed. We were taken to our lovely room , impressed. In the fridge were 2 bottles of water, which we were grateful for but no food left ??? All inclusive. No drink or food very disappointed. Very friendly entertainment girls Elvis. Disappointing, where were the crowd pleasing songs. Didn’t know half of them. We did enjoy our holiday, but this wasn’t one of our favourite hotels.

Having spent this week (22 June onwards) at this resort, all inclusive, my first and main point to mention is - if you don't like yelling and screaming children around you all day, don't book this! The number of children seems to outnumber that of adults and there is no escaping it. The evening entertainment kicks off EVERY evening with children following the lead to Agadoo, Superman  Baby shark, The Okey Cokey and about 6 other kids club based  songs which by midweek you're tired of hearing. (And they use the same set of kids songs to do the pool aqua aerobics session) Same format every night and this happens in the same area where you eat your evening meal, at the same time. No option to have a quiet meal as a couple. The food was OK, nothing to shout about but my  main criticism is that the food temperature needs improvement. The overhead lamps aren't hot enough. That said, the hotel is in a very nice setting, a few steps from the shore though most of the beach area consists of large rocks and pebbles. (The better beaches are up North). Coral Bay however is a nice place to stroll and buses run regularly at €6.50 for the day to hop on and off to go to Paphos, which we did to see the town and its market which thankfully was under shade. It was far too hot to walk around much, being late 30s to 40 degrees in the sun. There's a 'strip' about 10 min walk from the hotel which has quite a few nice restaurants and gift shops. We had room 1712 in the hotel which was part of one of the apartment blocks. Sea view. Clean, with fridge and tea/coffee making facilities but the tea/coffee wasn't replaced daily as you'd expect so grab a few at breakfast or bring your own if you want a cuppa first thing or after the restaurant closes. The restaurant is more like a canteen really, no table cloths and the dishes available didn't blow us away. We've had much better quality evening food in other 'resorts' but the service with regard to clearing away used plates is second to none. Staff are very pleasant and very attentive. The aqua park is excellent for both toddlers and older kids, hence the high number in attendance. To summarize, nice hotel but avoid if you don't like the sound of children all day (and night).